FAQ
GhostFaceGorilla Privacy Policy
Last updated: 12-31-2025
This Privacy Policy describes how GhostFaceGorilla (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from ghostfacegorilla.com (the “Site”), use our services, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any changes will be posted on this page with an updated “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information from you over the past 12 months through various sources depending on how you interact with the Site.
In addition to the specific uses described below, we may use your information to:
- Operate, maintain, and improve our Services
- Communicate with you
- Comply with legal obligations
- Enforce our Terms & Conditions
- Protect our rights, users, and property
What Personal Information We Collect Information You Provide Directly
When you interact with our Site or place an order, we may collect:
- Contact Information: name, billing address, shipping address, phone number, email address
- Order Information: products purchased, payment confirmation, transaction details
- Account Information: username, password, and security-related details
- Customer Support Information: messages, emails, or inquiries you send us
Failure to provide required information may limit your ability to access certain features or complete purchases.
Information Collected Automatically
We automatically collect certain information about your interaction with the Site (“Usage Data”), including:
- IP address
- Browser type and version
- Device information
- Pages viewed and actions taken
- Referring URLs
This data is collected using cookies, pixels, and similar tracking technologies.
Information from Third Parties
We may receive information from third parties, including:
- Payment processors (for secure payment processing)
- Shipping and fulfillment providers
- Analytics services (such as Google Analytics)
- Marketing and advertising platforms
All third-party data is handled in accordance with this Privacy Policy.
How We Use Your Personal Information Order Fulfillment & Account Management
- Process payments
- Fulfill orders
- Manage accounts
- Handle returns and exchanges
- Provide transactional notifications
Marketing & Advertising
- Send promotional emails or messages (opt-out available)
- Display targeted advertisements
- Improve marketing relevance
Security & Fraud Prevention
- Detect unauthorized activity
- Prevent fraud and abuse
- Protect customer accounts
Service Improvement
- Improve website functionality
- Analyze customer behavior
- Enhance user experience
Cookies & Tracking Technologies
Our Site uses cookies to support WooCommerce functionality, including:
- Shopping cart functionality
- Secure checkout
- Account login persistence
- Analytics and performance tracking
You may disable cookies through your browser settings; however, doing so may affect Site functionality.
We do not currently respond to “Do Not Track” browser signals.
How We Share Personal Information
We may share personal information with:
- Service providers (payment processors, hosting providers, shipping partners)
- Marketing and analytics partners
- Affiliates within our corporate group
- Legal authorities, when required by law
We do not sell personal information.
User-Generated Content
If you submit reviews, comments, or other content publicly on the Site, that information may be visible to others. GhostFaceGorilla is not responsible for how third parties use publicly shared information.
Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. Please review their policies independently.
Children’s Privacy
The Services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us to request deletion.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request deletion
- Correct inaccurate data
- Request data portability
- Restrict or object to processing
- Withdraw consent
- Appeal denied requests
You may exercise these rights by contacting us. We may need to verify your identity before responding.
Complaints
If you have concerns about how your information is handled, contact us directly. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your information may be processed outside your country of residence. Where applicable, we rely on approved safeguards such as Standard Contractual Clauses for international data transfers.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
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